Incident report - Telstra connectivity
Posted: Wed Sep 27, 2017 6:52 pmOn Wednesday the 27th of August 2017 at approximately 15:30 Spectrum systems detected a routing problem to parts of the Telstra network.
This resulted in disruption of some of the following services.
4G Connected services on Telstra.
Some customers using Telstra back-haul
Some internal management systems.
At approximately 16:50 Staff built a new path via another carrier and restored services that we effected by the routing problem.
At approximately 18:00 The root routing problem was resolved. Staff will leave the new alternate path in place to provide backup which will provide redundancy to the primary path.
This resulted in disruption of some of the following services.
4G Connected services on Telstra.
Some customers using Telstra back-haul
Some internal management systems.
At approximately 16:50 Staff built a new path via another carrier and restored services that we effected by the routing problem.
At approximately 18:00 The root routing problem was resolved. Staff will leave the new alternate path in place to provide backup which will provide redundancy to the primary path.